Exchange Policy
At The Flexo, we are committed to delivering high-quality products and exceptional customer service. However, if you need to exchange an item, we offer a hassle-free 7-Day Exchange Policy to ensure your satisfaction.
How to Request an Exchange
For any exchange requests, please contact us:
- WhatsApp: 0330-8256485
Our dedicated Customer Service Team is here to guide you through a smooth and efficient exchange process.
Refund Policy
Please note, we do not offer refunds. Only exchange requests are accepted. Cash and credit refunds are not applicable.
Exchange Policy Guidelines
- Eligibility:
- Exchange Form:
- Return Shipping:
- Delivery Charges:
- Condition of Items:
- Non-Exchangeable Items:
- Out-of-Stock Items:
Simple Steps to Exchange Items
Step 1: Complete the Exchange Form
- Fill out the Exchange Form included in your shipment or download it from our website.
Step 2: Repack the Merchandise
- Ensure the item(s) and the completed Exchange Form are included in your return package.
Step 3: Ship Your Return
- Use a traceable delivery service to return your items to the following address:
Returning Address:
House no R 220, Phase-1, Abdullah Banglows, Surjani Town, Karachi, Pakistan
Contact Us
For further assistance or inquiries, feel free to contact us:
- WhatsApp Support: 0330-8256485
- Email:theflexostoreofficial@gmail.com
Thank you for choosing The Flexo! We’re here to ensure a delightful shopping experience.
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