Privacy Policy

At The Flexo, your privacy is our top priority. We are committed to protecting your personal information and providing a safe, transparent shopping experience. By using our website, you agree to the terms outlined in this Privacy Policy.

Personal Information Collection

We collect personal information to ensure seamless service and enhance your shopping experience. This information is gathered when you visit our website, register an account, fill out forms, or make a purchase.

Information we may collect includes:

  • Your name
  • Email address
  • Phone number
  • Shipping and billing addresses

Your privacy matters to us, and we only collect this information when you voluntarily provide it. You can choose to browse our website as a guest or decline to share information when completing various activities.

Non-Personal Information Collection

When you interact with The Flexo website, we may collect non-personal information to help us improve functionality. This includes:

  • Browser type
  • Device details
  • Internet service provider
  • Operating system
  • Technical details, such as IP address and browsing patterns

This data is used solely for analytical purposes to optimize our website and services.

Web Browser Cookies

To enhance your experience, The Flexo uses cookies, small data files stored on your device. Cookies help us understand your preferences and improve site performance.

  • Cookies may track your activity on the website but do not personally identify you.
  • You can refuse cookies by adjusting your browser settings at any time.
  • Cookies will only be collected with your explicit consent.

How We Use Your Information

We use your information to:

  • Process orders and deliver your purchases
  • Improve customer service and respond to inquiries
  • Personalize your shopping experience on our website
  • Send occasional promotional emails about sales, discounts, or new products (if you opt in)

Sharing Your Information

The Flexo values your trust and does not sell, rent, or trade your personal information. Your data is secure with us.

We may share general, non-personal demographic information (e.g., site traffic or sales trends) that is not linked to any individual for marketing or analytical purposes. Personal information may only be shared with trusted third-party partners required to process orders, such as shipping providers or payment gateways, and they are obligated to keep your data confidential.

Data Protection

We use secure methods to store and protect your personal information from unauthorized access, alteration, or disclosure. Our website complies with industry-standard security practices to ensure your data is safe.

Cookies and Tracking Technologies

Cookies are used to:

  • Analyze user behavior and optimize the website
  • Save your preferences for future visits
  • Provide tailored content and product recommendations

While cookies help improve your browsing experience, they are optional. You can decline cookies or delete them at any time through your browser settings.

Your Rights

As a valued customer, you have the right to:

  • Request access to the personal information we collect
  • Correct inaccuracies in your information
  • Withdraw consent for cookies or marketing emails at any time

Third-Party Services and Links

Our website may include links to third-party websites or tools. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their policies before engaging with them.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: theflexostoreofficial@gmail.com

Thank you for trusting The Flexo!
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